CSG Charleston: Delivery Driver & Associate (PT) Apply Now

Community Supported Grocery LLC, the online subscription-based retail arm of Lowcountry Street Grocery LLC, is conjointly dedicated to providing a more equitable, sustainable local food system for all. Lowcountry Street Grocery (LSG) began as a single grassroots mobile farmers’ market intent on bringing “produce to the people” and hitting the road in April 2017. LSG has now grown and diversified with two adjoining sister enterprises: Community Supported Grocery (CSG) and GroceryRx (GRx). Community Supported Grocery aims to connect small farmers and producers to neighbors all across the Charleston area, with a particular focus on local food equity and convenience via home delivery. GroceryRx is LSG’s comprehensive RDN-led produce-prescription program. It is deliberately designed to employ the power of healthy food and nutrition education to clinical settings, ultimately empowering health & wellness equity through community and data-driven results. GRx is both buoyed and leveraged by the immense community, inventory, and experience of LSG, with the expansive logistics, volume, and geography of CSG. Under the wings of Lowcountry Street Grocery, both CSG & GRx exponentially advance the collective mission to sustainably and radically address systemic barriers to healthy food access, food insecurity, as well as local food proliferation. All outlets employ our “Robin Hood” pricing strategy that leverages revenue from high demand sales to directly address community needs. We envision a community that naturally supports both neighbors in need and small, local producers through radical, innovative systems that prove sustainability and resilience. As we grow our team, we seek individuals that believe in our mission and are invested in helping to make that vision a reality. Phew. 

GENERAL PURPOSE:

We are seeking a passionate, self-motivated individual to facilitate home deliveries in the Charleston and surrounding areas as well as assist with onsite operations for Community Supported Grocery 2-4 days a week as needed. This position requires experience in a fast-paced environment, adaptability, and attention to detail. The CSG Charleston Delivery Driver & Associate (DDA) position mainly focuses on the following areas of daily operations: home delivery & customer interaction, coordinating with other CSG Charleston team members, and assistance onsite with product coordination & receiving, sorting, and packing; onsite administration, CSG aggregation, assembly, and expediting. The hours of operation for CSG are currently on Mondays-Fridays between 6:00 AM and 8:00 PM. The CSG Charleston DDA role is a part-time, seasonal, 1099 (independent contractor) position on an as needed basis and requires access to a clean, medium-sized vehicle that can be used for food delivery. The vehicle must have working air conditioning since we’re working with fresh produce. The CSG Charleston DDA will work directly with other CSG Associates, CSG Coordinators, CSG General Manager (GM), while reporting directly to the CSG Production Supervisor and CSG GM. This position must maintain strict operation and delivery standards both onsite and offsite. This position will require an interest in the field of local food systems and food justice, strong communication skills, strong attention to detail and the ability to pivot and problem solve. This position is ideal for someone pursuing a career in food, nutrition, customer-relations, social entrepreneurship, retail, non-profit, and public health.   

RESPONSIBILITIES: 

• Loading, transporting, and delivering CSG product/bundles to customer’s homes accurately, safely and in a timely manner. 
• Deliver between 25-75 grocery bundles Mondays - Fridays as scheduled.
• Communicate with customers thoughtfully, with a focus on how to best offer unique services, exceeding customer needs.
• Assist in execution of daily CSG operations from facility opening/closing, inventory and quality control management, logistics, company ethos & rules and coordinating with farmers and producers.
• Help execute daily production onsite thru packing CSG Bundles, production site organization and product receiving and breakdown.
• Understand LSG inventory in order to sell a variety of products with the ability to recommend products, pairings, and build menus.
• Represent farmers and producers products in the best way possible with utmost respect. 
• Facilitate, document and communicate daily reports, customer feedback, and updates/issues. 

INDEPENDENT CONTRACTOR SKILLS AND QUALIFICATIONS

• Experience in local agriculture/food and beverage appreciated. 
• Abide by all transportation rules and regulations.
• Must Obtain & Maintain a clean driving record and valid insurance that does NOT exclude business use.
• Able to take direction, work independently, and as a member of a team to be a force for good in the community.
• Possess a love of people and a desire for excellent customer service.
• Possess a positive, enthusiastic attitude. 
• Has good problem-solving and organizational skills, is hard-working and creative, and pays attention to details.
• Must possess a passion for clean, local food and telling the story behind the food and the producer. 
• Good interpersonal skills including the ability to communicate well verbally and in writing. Including, conducting oneself in an honest, professional and respectful manner at all times.
• Ability to create effective working relationships with employees and the public and keep LSG a family friendly atmosphere.
• Ability to deal with conflict among employees or customers in a non-threatening and redemptive way.
• Must be highly motivated, organized and able to handle multiple priorities simultaneously. 
• Must have great time management skills to adhere to delivery schedules.
• Must be flexible with the ability to adapt to change when required. 
• Reporting for work in a timely manner when scheduled.

PHYSICAL DEMANDS AND OTHER REQUIREMENTS 

The physical demands described here are representative of those that must be met by an independent contractor to successfully perform the essential functions of this job.  

• Must be able to lift and/or move up to 50 pounds without assistance
• Bending, stooping, walking, standing and sitting/driving in a vehicle for long periods at a time
• Must be able to ascend/descend stairs throughout the day
• Must be flexible with “farm-type” working conditions, mostly spent outside. 

Must have access to reliable transportation and a smartphone.

• Must have access to a reliable, gas-filled, mid-large size vehicle that can be utilized for transporting and delivering CSG bundles in the Charleston area. Fuel is reimbursed via SC average fuel price. Vehicle must be kept clean and cool for transporting produce and food items. No smoking while making deliveries. Mid-size to large-size vehicles preferred but not required. Produce cannot be carried in truck beds, trailers, or other vehicle components without climate control. Vehicle must have working air conditioning. 
• Must have access to a smartphone that can be utilized for delivery routing app, and communication with customers and CSG team members. 

POTENTIAL FOR GROWTH 

Like all positions within LSG, the CSG Charleston DDA position is set up for growth within the organization if desired. The following positions are examples of suitable organizational mobility:

• CSG Associate
• CSG Expeditor
• LSG Mobile Market Associate

PAY AND BENEFITS

• Pay starts at $16-$18 hourly depending on experience + tips (shared)
• 8-24 Weekly Hours Available (not guaranteed)
• Fuel Reimbursement (not mileage)
• Access to Future Company Growth Options

Community Supported Grocery is proud to be an equal opportunity employer. Interested candidates should email shaunda@lowcountrystreetgrocery.com with a resume and cover letter or submit via the online application. Position is open until filled.